FANCY JACKETS POLICIES

Fancy Jackets is committed to protecting your privacy. We have established this Privacy Policy and are providing it to you so that you can understand the manner in which we collect and use your information and the efforts we use to protect it. Please note that this policy is only for fancy Jacket website, and does not apply to other 3rd party web sites linked to from our web site.

 

Terms & Conditions and Dispatching Policy

Normally you will be charge for each order. If you order from us in more than one occasion within a limited timeframe we can arrange to package and deliver all orders in one delivery service.

 We ship our orders within a week or earlier, however, it can be changed depending upon the season and workload.

 

Custom Orders Guide

it can take approx. two days more. At the time you have confirmed an order, we send you an email on the same email account with the delivery time-table and further detail.

 

Dispatching Ways

DHL has a Standard international and domestic parcel services.

FedEx has a Standard international and domestic parcel services.

Everybody knows better, That DHL and FedEx are two of the best services provider companies in the world.

That’s why, all orders are sent by DHL or FedEx. Transit time will vary depending on which country you are located in, but an average time to be allowed one week.

 

Returns And Exchange Policy

With our easy return policy, exchanging or returning an item has never been more convenient.

Fancy jackets take great care of your experience and satisfaction. Although we do our best to provide you with the right products, we understand that certain circumstances may require a refund, or exchange. If you need to return or exchange an item based on the guidelines below, we will gladly offer it.

 Items can be returned or exchanged within 14 days All items must be unworn, unwashed, and undamaged (unless the item was damaged upon receipt) Once we’ve received the item, we will inspect it and notify you that we have received the returned product.

 

Please Note

Upon receipt of your order, if you notice any discrepancies, defects or damage in the corridor, please notify us within 3 days so that we can improve the situation for you immediately. If the customer fails to notify us within that period, we cannot offer a resolution.

 We work hard every day to make sure our customers are happy with our products and services. Our standard is never to compromise on quality. However, in some cases a return or exchange may be required, you can read more about our return policy here.

 We recommend using your size chart before ordering any product from our website. If the size is not correct (half or one inch doesn’t matter), do not hesitate to contact us.

 If you are confused about our size chart, please let us know by email. Our team will help you.

 

Damaged or Defective Item

If your ordered item was damaged during the transit, please contact us within Three days. We put 100% efforts in providing the best quality product and services to our customers.

 Try your purchase in the comfort at your home and let us know if you would like a different size or style, we will collect the information and sent it back.

 

Within 14 days of receiving your order, you can:

Submit your return or exchange request

Book your return pick up

Send your purchase back to us

Items must be returned to us, unused, unaltered and with all fancy jackets tags and labels still attached. We will not be able to accept returns that do not meet these guidelines.

 In case your purchased item was specifically customized / altered for you, we won’t be able to take returns.

 

Canceling an Order

If for any reason you need to cancel your order, please contact our Customer Care team within 24 hours of placing the order and we will look into it for you. And flat deduction of 25% from your ordered item’s amount. If the product is in transit, then you have to receive and apply for a return.

 

Receiving  Refunds

You can receive your refund on the same account to which you placed the order. For this you need to send an email to fancyjacketss@gmail.com

 

Guarantee

We use genuine raw material in all our products. So that our customers can trust us completely and our first priority is to satisfy our customers.

 

NOTE

Please note that the color of the original product may vary slightly different due to your LCD, MONITOR or Output devices brightness and resolution.

Raw material from third parties can cause minor changes.